Sometimes the real-time digital clocks at Long Island Rail Road stations just aren’t enough to provide comfort to riders who want to know if their train is going to arrive on time.
In an effort to provide more up-to-the second train status to commuters who are rushing to the train station or are still stuck in their office, the LIRR has created a website that train riders can access to check out if their train is running on time.
The new service, dubbed LIRR Train Time, was rolled out this week and provides departure times, track numbers, status, and route information, which explains where the train will stop before it reaches its final destination.
All commuters have to do is access the website at mta.info/lirr/TrainTime and then input their origin and destination. If a train is running late, the new website will inform commuters how late the train actually is.
“Each day, our customers are becoming more familiar with CooCoo [Numbers 266266 on a phone] text schedules and a wonderful, ever-growing availability of LIRR-related apps for iPhones, Android devices and Blackberries,” LIRR President Helena Williams said in a statement.
The website is modeled after similar technology used by MTA’s Metro North that launched last year, and the LIRR is currently piloting the program at the Port Washington branch because it does not connect with other branches at Jamaica.
Before the railroad rolls out Train Time for the other 10 branches, they will conduct a survey from commuters and will make updates based one the reaction from commuters who take the survey.